Terms of Service

Welcome to KeyStone Services. By accessing our website (keystoneservices.lk) or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These Terms of Service constitute a legally binding agreement between you and KeyStone Services. By accessing our website, submitting forms, uploading documents, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these terms, as well as our Privacy Policy.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

Permitted Use

You may use our website for lawful purposes only. Specifically, you may:

• Browse information about our services
• Submit inquiries through our contact forms
• Upload your CV/resume for job opportunities
• Request quotes or consultations
• Access publicly available resources and information

Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or any harmful code
• Engage in data mining, scraping, or automated data collection without permission
• Harass, abuse, or harm other users or our staff
• Submit false, misleading, or fraudulent information
• Infringe upon intellectual property rights
• Interfere with the proper functioning of the website

Contact Forms and Inquiries

When you submit information through our contact forms, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Accept responsibility for all activities under your submissions
• Allow us to use the information as described in our Privacy Policy

CV/Resume Uploads

By uploading your CV or resume to our website, you:

• Confirm that all information provided is accurate and truthful
• Grant us permission to review, store, and share your CV with potential employers
• Acknowledge that we may contact you regarding job opportunities
• Understand that we cannot guarantee job placement
• Retain ownership of your CV but grant us a non-exclusive license to use it for recruitment purposes

Upon successful submission of your CV, you will be provided with a unique, secure, and randomly generated tracking token. This token allows you to privately check the status of your application on our website, ensuring the confidentiality and security of your personal information. This token is designed to prevent unauthorized access to your application status.

We recommend that you do not include sensitive personal information (such as bank account details, or passwords) in your CV uploads.

Service Descriptions

KeyStone Services provides manpower outsourcing and professional cleaning services as described on our website. We strive to ensure that all service descriptions are accurate; however, we do not warrant that descriptions are error-free, complete, or current.

Service Agreements

Specific services are subject to separate written agreements between KeyStone Services and our clients. These Terms of Service govern website use but do not constitute a service contract. Formal service engagements require:

• A signed service agreement or contract
• Agreed-upon pricing and payment terms
• Defined scope of work and deliverables
• Compliance with applicable laws and regulations

No Guarantee of Availability

While we strive to meet all client needs, we do not guarantee:

• Availability of specific personnel at all times
• Job placement for all CV submissions
• Immediate response to all inquiries
• Uninterrupted or error-free website operation

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of KeyStone Services or our licensors and is protected by Sri Lankan and international copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, or publicly display our content without written permission
• Modify, adapt, or create derivative works from our content
• Use our trademarks, logos, or branding without authorization
• Remove copyright or proprietary notices from content

Limited use for personal, non-commercial purposes is permitted, provided you maintain all copyright and proprietary notices.

Your use of our website involves the collection of certain personal information, including:

• Name, email address, and phone number (when provided)
• CV/resume and professional information (when uploaded)
• IP address, user agent, and usage data (collected automatically)
• Date and time of website visits

Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our website, you consent to data collection and use as described in the Privacy Policy.

Our website may contain links to third-party websites or services. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for:

• The content of third-party websites
• The privacy practices of external sites
• Any products or services offered by third parties
• Any damages or losses resulting from your use of third-party sites

Your use of third-party websites is at your own risk and subject to their terms and conditions.

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, KeyStone Services disclaims all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Accuracy, reliability, or completeness of content
• Uninterrupted, timely, or error-free operation
• Security or freedom from viruses or harmful components
• Results from using the website or services

We do not warrant that defects will be corrected or that our servers are free of viruses or other harmful components.

To the maximum extent permitted by law, KeyStone Services, its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Costs of substitute services

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) and even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from your use of the website or services shall not exceed the amount you paid to us, if any, in the six months preceding the claim.

You agree to indemnify, defend, and hold harmless KeyStone Services, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the website
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Your submission of false or misleading information
• Your violation of applicable laws or regulations

We reserve the right to:

• Terminate or suspend your access to the website at any time, without notice, for any reason
• Remove any content you submit that violates these terms
• Refuse service to anyone at our sole discretion
• Take legal action against users who violate these terms

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

These Terms of Service shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our website shall be resolved through:

• Negotiation: First, we will attempt to resolve disputes through good-faith negotiation
• Mediation: If negotiation fails, disputes may be submitted to mediation
• Legal Action: As a last resort, disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and KeyStone Services regarding your use of the website and supersede all prior agreements and understandings.

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

We will make every effort to respond to your inquiries promptly and address any concerns you may have.

Acknowledgment: By using our website, you acknowledge that you have read these Terms of Service and agree to be bound by them.